Products & Solutions
Retail Management Solution (RMS) for Carriers
Retail Management Solution (RMS) is the industry's first web-based mobile content transfer solution in commercial use by Tier 1 wireless carrier stores. RMS transfers content from subscribers' old phones to new phones, helping stores to close the sale on new phone purchases, maximize customer acquisition and retention, and increase ARPU.
See Product Demo | See Supported Phones List | See Data Sheet | See Application Note
Features & Benefits
- Services - perform content transfer, back-up and restore services of phonebooks, ringtones, music, pictures, video and SMS/MMS to satisfy your customers.
- Web-based client-server solution – easy to deploy, with greater flexibility and extensibility.
- Largest portfolio of supported mobile handsets – works with hundreds of different handset models brought to the store by customers.
- Automatic updates – your store stays current with the latest phone models.
- Easy to install, use and maintain - quick setup, with simple step-by-step user interface for faster turnaround of services.
- Server-based platform with modular applications - central administration and control of data.
- Centralized database - provides real-time market intelligence and comprehensive statistics from all of your stores, to monitor the number of handset upgrades and content transfers.
Customer Requirements that RMS Can Handle:
- New customer with handsets from another operator
- Current customer upgrading to a new phone model or buying a second phone
- Backing up data to safeguard against any future loss, damage or theft of the phone
- Restoring previously-saved data to a new or repaired phone
- Erasing data from returned rental phones or trade-ins
System Requirements
- Internet Connectivity: DSL or higher speed access for your store's PC
- Web Browser: Internet Explorer version 6 or 7
- Operating System: Windows XP and Service Pack 2. Windows Vista is currently not supported.
- CPU: Pentium 4 or AMD Athlon 1.4GHz or Higher
- Hard Disk: 300 MB of free space available.
- RAM: 512 MB RAM required, 1GB RAM recommended
Retail Management Solution (RMS) is the industry's first web-based mobile content transfer solution in commercial use by Tier 1 wireless carrier stores. RMS transfers content from subscribers' old phones to new phones, helping stores to close the sale on new phone purchases, maximize customer acquisition and retention, and increase ARPU.