Phone tweaks to work with ICSS.
when mutiple phones of the same model the source phone must me in the lowest USB port
PDA Phones  
Treo: 
650 Connect the phone to the PC, when connected press ##8778# on the handset, the phone will change modes. Look for the Found New hardware wizard. Be sure that you load the HTC USB drivers. This can be found at \\fdfile1\fdroot\Public\btemp\Customer Support Center\SOFTWARE\ICSS_Support\USB Drivers.
HTC  700W Connect the phone to the PC, when connected press ##8778# on the handset, the phone will change modes. Look for the Found New hardware wizard. Be sure that you load the HTC USB drivers. This can be found at \\fdfile1\fdroot\Public\btemp\Customer Support Center\SOFTWARE\ICSS_Support\USB Drivers.
HTC  700P Connect the phone  to the PC, when connected press ##8778# on the handset, the phone will change modes. Look for the Found New hardware wizard. Be sure that you load the HTC USB drivers. This can be found at \\fdfile1\fdroot\Public\btemp\Customer Support Center\SOFTWARE\ICSS_Support\USB Drivers.
Audiovox:  
HTC  6600 Press Power button (hold down), press top left button on side panel of PDA (hold), use stylis to press in the master reset on bottom of phone (small hole on bottom left of phone). Release all button phone will go into serial or USB mode when phone is connected to the cradle.
HTC  6601 Press Power button (hold down), press top left button on side panel of PDA (hold), use stylis to press in the master reset on bottom of phone (small hole on bottom left of phone). Release all button phone will go into serial or USB mode when phone is connected to the cradle.
HTC  6700 • • Dial “##3424#” on handset, (be sure to have phone connect to PC when dialing. This will put phone into PST mode. You can download the USB drivers from our FutureDial website or by contacting support at cerickson@futuredial.com
HTC  6800 • • Dial “##3424#” on handset, (be sure to have phone connect to PC when dialing. This will put phone into PST mode. Be sure when that when you dial the code on the phone and the phone goes into the proper sync mode that the rx and tx are not already counting, if they are you need to exixt\stop the current process and start over by unplugging the phone and reconnecting it and redialign the code on the phone.
BlackBerry:  
standard 8703e This phone requires only the Black berry USB drivers to be installed in order for this phone to work with ICSS.drivers are located at \\fdfile1\fdroot\Public\btemp\Customer Support Center\SOFTWARE\ICSS_Support\USB Drivers\BlackBerry 870e_411_b019_multilanguage
standard 7130e
Samsung:
HTC  I830 Press top left top left button on face of PDA (hold button down), slide down the power button, take stylis and press reset button, (continue to hold the button down). Release power button, release reset button with stylis, let phone reboot (still holding top left button) when the phone reboots should see text that states "CDMA formatting root". Once phone turns on click the start button and select settings, click on system and click on data connection. Be sure to choose internal modem, click on (top left), ok again and connect data cable. continue to use ICSS with PST supported functions.
Standard Phones  
NexTel
I730 If you do not have the IDEN USB Drivers loaded the phone will show up and as a blank device in the device manager users must install these drivers prior to connecting this phone.
I205 user must have IDEN phone drivers installed for this phone to work with ICSS.
Motorola  
All phones When running any function with Motorola phones user cannot run more than one phone at a time.
C290 When the phone is connected to the USB hub, the phone may not be seen by the PC. 
If the beeps the PC has detected the phone.
If the phone does not beep, you need to remvoe the cable 40 from the USB hub and connect it to the PC directly, connect the phone to the cable. Once you here the phone beep you can then connect the cable and phone back into the USB hub.
Q needs to have Active Sync installed in order to do PST functions. You can download Active Sync 4.6 from http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
V3, V3m, Krzr user must have ICSS 1.2.9 and USB drivers 2.6.2 in order to properly download PST functions with ICSS.
Sanyo  
All Sanyo  models If ICSS is not connecting to the phones check device manager under ports. IF you do not see a FutureDial USB to Serial device and see Prolific USB to serial you need to remove that from your PC and update to the Futuredial USB driver. IF you need these instructions please send email to cerickson@futuredial.com for assistance. Normally just right clicking and choosing Update drivers will not work properly you must completely remove the drivers from the PC.
LG  
All phone User must have LG drivers installed and loaded for each device.