I plugged in my USB cable and phone BEFORE I installed the drivers. What can I do? The USB drivers do not load. How can I install the USB drivers manually? The USB Drivers are not able to load automatically or manually. What can I do? I have Cable #50. How do I know if the USB drivers are installed correctly? I have a Sanyo USB phone. When I connect it to the computer all I see is an “Unknown Device” message under Universal Serial Bus Controllers. How do I fix this? When I am in the Device Manager I do not see a FutureDial USB Modem under the “Modems” heading. I only see a FutureDial Composite Device under Universal Serial Bus Controllers. What do I do? I am seeing a FutureDial USB Modem and a FutureDial SnapDialer Modem under the “Modems” category. Which one should I use to connect to the internet? How do I change the modem? Is one modem faster than the other? I bought Cable #32 from RadioShack. I can only read the contacts from my phone, but not my pictures. How can I fix this? I have a LG vx6100 phone with Cable #50. When I open FutureDial Suite it does not detect my phone. How can I fix this?     FAQs on installing FutureDial Suite My Samsung or Sanyo phone used to connect to the internet but know I am receiving Error 692 or 733. Why? I keep getting disconnected from the internet. How can I avoid this? What kind of connection speeds can I get? I cannot connect to the internet. How can I verify that I am using the correct modem? I cannot get FutureDial Suite to connect to my phone. I also received an error message that said FutureDial Suite could not detect the com port, and to choose it manually. What should I do? I purchased FutureDial Suite from RadioShack. After opening it, I was not able to choose my phone model for compatibility. The software shows a Nokia 3285i as a supported phone, but I have a different model. What can I do? I saved my phonebook from my old phone and when I try to load it into the new phone I only get an empty list, and none of the numbers are visible. How can I fix it? How do I transfer my phonebook from my old phone to my new phone? You have purchased the FutureDial Suite Upgrade via Download, and have received an error message saying that the installer could not find a valid version of FutureDial software on the system. My phone used to work with FutureDial software, but not any more. What can I do to resolve this? I accidentally chose a phone model I do not own. Now when I go to open FutureDial Suite, I receive an error that my license is expired. I purchased the FutureDial Suite Upgrade via download and the serial number given is not working. Which serial number do I use? I have a Sanyo MM7500 or Sanyo MM9000 phone. When I connect the phone, do I not see the modem standby option. Why? While using FutureDial Suite to access the internet, how am I being charged? I am trying to transfer my MP3 file while I am under the Ringer option. I cannot see any of my MP3 files. Why? I was told that my phone was supported when I purchased this software from RadioShack. However, after I installed it, I cannot select my phone from the supported list.