READ. TEST. CLEAR. REPEAT.
SOFTWARE & PROCESS AUTOMATION
FutureDial increases efficiency and profitability for wireless supply chain partners through scalable software and process automation custom tailored to each client. Our proven and reliable solutions are clearing the way forward and creating a bright future for device processing within retail and warehouse markets worldwide.
Attract more customers by providing more value per trade in while reducing overhead. Efficiently and definitively confirm what a device is worth at the point of collection so it’s possible to offer a more accurate trade in value and reduce costly value misjudgments.
Your customers need an answer. Quickly and accurately discern what qualifies as a warranty at the point of sale. A warranty is only as good as the process. Let us make it as painless as possible.
Processing more than ever before. Warehouse partners are able to quickly assess and sort inventory based on device, attributes and more. Fast and accurate solutions mean increased capacity and profitability.
Quickly assessing the condition of a device and securely removing customer content has never been so easy and cost effective. Read, test and clear multiple devices all at the same time with our world-class solutions.
What was old is like new. Maximize the value of pre owned devices with quality testing, customer content clearing, cosmetic upgrades, accessories and the latest preloaded software and apps.
With receiving and processing mobile phones from everywhere around the globe we needed a seamless solution to meet our strict quality and high velocity standards. Full diagnostics, reporting and business intelligence are critical and partnering with Future Dial delivered the total package.
After reviewing products on the market, the Future Dial product was found to be the best tool for a warehouse mass receipt application. The FD program has been flexible enabling customization of process management and device identification label printing. The FD program has enabled accurate data to be populated at time of product receipt while automatically conducting multiple manual steps (Data wipe / Specific Information Read / Device Lock Resolution, Recovery of iTunes restored devices / FMiP activation check / Printing of customized barcoded label) at the first stage of process management. The ability for automation and electronically reading device data has streamlined our end to end process while alleviating rework which has resulted in reducing labor costs.
FutureDial’s solution enabled us to increase efficiency and throughput while eliminating the concern for data breaches. Their operator-friendly automation software and extensive catalog of supported devices has reduced our labor requirements and decreased training time, thereby creating the flexibility we need to stay ahead of increasing market demand and seasonality.
FutureDial’s configuration software transformed our forward logistics operations through automation that shortened our customer-shipment turnaround time by 80%. MobileQ has enabled our company to upwardly scale forward-side production with virtually no increase in labor or floor space.
FutureDial’s Mobile Retailer solution greatly improves the quality and efficiency of our handset inspection and repair services. By integrating Mobile Retailer into the SOP of our handset repair service, we are now able to conduct as many as 52 functional tests within 2 minutes; the repair quality and efficiency is improved, compared with our previous processes which heavily rely on human inspections. Mobile Retailer provides us with a holistic operation overview that bridges pieces of information from storefronts to our service center and finally to the inspection reports for consumers. We are very excited about the speedy and significant achievement; our customer satisfaction index has improved within just 2 months of the solution deployment. We look forward to extending our collaboration with FutureDial to bring our service quality and customer satisfaction to the next level.
You are spending more to operate than you need to! Numbers don’t lie. We will share with you how to maximize your business even before becoming a client! We invite you to take advantage of a complimentary consulting opportunity that will show you how to increase your returns and productivity while conserving costs. Let us show you how bright the future can be!