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Darren Madonick

Director of Customer Success

As the Director of Customer Success at FutureDial, Darren plays a crucial role in ensuring the satisfaction of the company’s clients through exceptional customer service, extensive technical knowledge and successful product rollouts. Darren is responsible for overseeing all aspects of the customer success department, including managing a team of customer service technicians in the field, and ensuring that customer needs are met promptly and effectively. He also plays a key role in developing and implementing strategies for product deployment, working closely with clients to ensure that their unique needs are addressed.

Meet our leadership

President and CEO
Stephen R. Manning
Chief Strategy Officer
Dwight Huang
Chief Business Officer
Jason Li
Senior Vice President of Engineering
Jeremy Witt
Vice President of Product Management
Frank Pipolo
Vice President of Solutions and Customer Service
Darren Madonick
Director of Customer Success
Clarice Liao
Executive Director of Operations
Dennis Pettit
Vice President of Strategic Accounts
Simon Harrison
Vice President, Strategic Accounts (EMEA)

Board of Directors

Tony Sun
Former Managing General Partner and CEO, Venrock
David S. Lee
Senior Advisory of Silver Lake
President and CEO